CSS Corp Recruitment Drive 2022 | Any Degree | Technical Support Engineer
CSS Corp Recruitment Drive 2022 – CSS Corp Recruiting Any Degree graduates for the role of Technical Support Engineer. Candidates who are interested can check eligibility criteria and application process below.
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CSS Corp Recruitment Drive 2022
Company Name: CSS Corp
Job Position: Technical Support-IT Help Desk
Qualification: Any Degree
Job Location: Bangalore,Hyderabad
Responsibilities:
- Provides L1 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
- Uses troubleshooting techniques to identify network related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
- Help employees with access & account issues based on defined/documented guidelines, policies and procedures
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
For More Details and Apply: Click Here
About Company: CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.