CSS Corp Recruitment Drive 2022 | Any Degree | Technical Support Engineer
CSS Corp Recruitment Drive 2022 – CSS Corp Recruiting Any Degree graduates for the role of Technical Support Engineer. Candidates who are interested can check eligibility criteria and application process below.
CSS Corp Recruitment Drive 2022
Company Name: CSS Corp
Job Position: Technical Support-IT Help Desk
Qualification: Any Degree
Job Location: Bangalore,Hyderabad
Responsibilities:
- Provides L1 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
- Uses troubleshooting techniques to identify network related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
- Help employees with access & account issues based on defined/documented guidelines, policies and procedures
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
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About Company: CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
