FIS Global Business Solutions Recruitment 2022 | Customer Service Associate II-Consumer | Gurgaon / Gurugram
FIS Global Business Solutions Recruitment 2022 – FIS Global Business Solutions India Private Limited Recruiting for the role of Customer Service Associate II-Consumer. Candidates who are interested can check eligibility criteria and application process below.
FIS Global Business Solutions Recruitment 2022
Company Name: FIS Global Business Solutions India Private Limited
Job Position: Customer Service Associate II-Consumer
Qualification: General Equivalency Diploma
Job Location: Gurgaon / Gurugram
Responsibilities
- Troubleshoots consumer problems, identifies the request and take appropriate measures as per guidelines.
- Provide consumer support by phone. Serves as primary contact for inbound consumers.
- Tracks and documents inbound support requests and ensures proper notation of the conversation.
- Meets standards of job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and/or mentoring to less experienced associates
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About Company:
FIS is an American multinational Fortune 500 corporation which offers a wide range of financial products and services. FIS is most known for its development of Financial Technology, or FinTech, and as of Q2 2020 it offers its solutions in three primary segments: Merchant Solutions, Banking Solutions, and Capital Market Solutions. Annually, FIS facilitates the movement of roughly $9 trillion through the processing of approximately 75 billion transactions in service to more than 20,000 clients around the globe.
