Tech Mahindra Off Campus Drive | Applications Invited From Freshers | Hyderabad
Tech Mahindra Off Campus Drive | Freshers | Customer Support Associate | BE/ B.Tech/ B.Sc/ B.Com/ BBA/ BA/ BCA | 2018 to 2022 Batch | Hyderabad
Tech Mahindra Off Campus Drive
Company Name: Tech Mahindra Limited
Job Position: Customer Support Associate
Experience: Freshers (0 – 4 Years)
Qualification: BE/ B.Tech/ B.Sc/ B.Com/ BBA/ BA/ BCA
Job Location: Hyderabad
Responsibilities:
- Identifying and making sense of language patterns
- Should be able to identify the patterns & the meaning from the composition of words of the assigned language
- Able to identify similarities and differences between various intentions uttered on Virtual Assistant
- Good communication skills, ability to identify the gaps and suggest improvement plans
- Deliver excellent performance to achieve and exceed contractual SLA
- Ensuring production quality and target KRAs are met
- Meet expectations of the process and should be able to sense business requirements
- Maintaining confidentiality and adhering to company/customer policies
Skills:
- Excellent communication and Proficiency in Grammar(In EN & Required Language)
- Problem-solving and logical reasoning skills
- Comfortable working in a fast-paced, highly collaborative, and dynamic work environment
- Ability to handle pressure and a natural go-getter
- Flexibility in working hours basis the business requirement
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About Company:
Tech Mahindra is a specialist in digital transformation, consulting and business re-engineering solutions. We are a USD 3.4 billion company with 95,300+ professionals across 51 countries. It is an Indian multinational provider of information technology (IT), networking technology solutions and business support services (BPO) to the telecommunications industry.
Part of the Mahindra Group, Tech Mahindra is a US$4.6 billion company with over 115,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. Tech Mahindra has 864 active clients as of June 2017
